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Answers
Eep. Hopefully it's just a small bug.
Hi Tessa!
I remember that this was a problem that happened with the apps that sometimes happens with phone upgrades.
Can you try *uninstalling*/deleting* the app and then *re-installing* the app? (You won't have to pay for the app twice, as long as you log into the App Store or Google Play with the same account that you originally purchased the app with. You should be able to reinstall it from your "purchased items" area)
If that doesn't work, please let me know which kind of phone you have (ie. iPhone 9, Google Nexus 5. etc) and I can trouble-shoot further.
Thanks!