Once upon a time, you had to write to us to get a new password. Those days are over! Last week we added a feature to let you recover your own password. Here’s how it works.
When you visit the login screen, you now have the option to reset your password. Look for the Forgot your password? link in the lower left. You will be prompted for your email address, and Gone Raw will then send a message to your email address.
Check your email. You should get a message that contains a link. Click that link!
You will then be back at Gone Raw, and you will be asked to type in a new password (twice). That’s your new password!
For the curious, we value password security at Gone Raw. That’s why the email doesn’t contain a password – that wouldn’t be very secure! Instead, it lets you choose a new password, which is then stored in our database in a very secure fasion. Even if a hacker were to get a copy of the Gone Raw database, they couldn’t figure out the passwords in there!
One final note: Be sure that emails from Gone Raw aren’t getting “spam blocked!” If you’re having troubles, check your spam first. That’s usually the problem.